Quality childcare is not just about babysitting and entertaining the child. As competition amongst centers increases, so does the need to offer a creative and learning environment where a child's appetite for learning is stimulated.
Tiffany Glover, owner of The Academy of Creative Learning, makes it her mission to challenge and develop young minds at her three-star academy. Equipped with an advanced degree and credentials, Glover prides herself on heading up a staff of like-minded professionals that use every opportunity to educate and motivate the children in their care.
Carlee McCullough: Tell me about yourself?
Tiffany Glover: I am the owner of The Academy of Creative Learning. I hold an MBA and I have over 18 years of professional experience as a human resources professional, entrepreneur, leader, early childhood educator and consultant. Additionally, I have a credential as a Tennessee Early Childhood Administrator (master level).
CM: What inspired you to go into the childcare business?
TG: As a working parent of small children at the time, I faced challenges finding childcare that offered a safe environment while providing a preparatory curriculum with exposure to the arts. The need for solid early childhood education in the community along with exposure to all of the arts created the need for such a facility. I was inspired to answer the challenge for not only my children but for all children in the community.
CM: How long has the center been in business?
TG: We have been serving the community for eight years.
CM: What are your hours?
TG: We are open for 6 a.m. to 6 p.m.
CM: How flexible are you with pickup and drop-off times?
TG: We are flexible and willing to accommodate parents as needed with drop-off and pick-up times that are most convenient.
CM: Do you offer scholarships or sibling discounts?
TG: We offer sibling discounts.
CM: What makes your childcare center different or unique from other centers?
TG: We are a high quality NAEYC (National Association for the Education of Young Children) Accredited, Three-Star rated center providing phenomenal childcare in a creative, academically challenging environment that encourages social, emotional, physical, and intellectual growth of the child as a whole.
CM: Do you encourage visits from parents?
TG: We encourage visits from parents and welcome parental participation. We believe in a collaborative approach to learning that includes the family and the community.
CM: Are the kids grouped by age or are the ages mixed?
TG: Children are grouped by their age.
CM: What are the staff's credentials and training?
TG: Our teachers have degrees and certifications in early childhood education and have experience working with young children. All employees complete ongoing training and development.
CM: Does the staff have emergency training in first aid and/or CPR?
TG: All employees are CPR and first-aid trained.
CM: Do you provide breakfast, lunch, and/or snack?
TG: We offer nutritious daily-prepared meals for breakfast, lunch and snack.
CM: What advice can you offer those interested in entering into the childcare business?
TG: Be strategic in location selection and offer diversity and creativity in the program. Be flexible and willing to meet the customer's needs.
CM: What is the most challenging part of the business?
TG: As a center that strives to meet the needs of each individual child on a daily basis, we want to be confident that we are not only meeting but exceeding that goal.
CM: What is the most rewarding part of the business?
TG: Providing services that support and contribute to the success and well-being of both children and their families is by far the most rewarding part of the child care business.